Effective date: 15/5/26
Last updated: 15/5/26
1. Who We Are
LEONARA is the data controller.
Email: lara@leonarastudio.co.uk
2. Data We Collect
Identity & Contact Data
Name, address, email, phone number
Transaction Data
Orders and purchases
Technical Data
IP address, browser, usage data
Marketing Data
Preferences and engagement
3. How We Use Data
● Fulfil orders
● Provide customer support
● Improve our website
● Send marketing (with consent)
● Comply with legal obligations
4. Sharing Data
We may share data with:
● Payment providers (e.g. Stripe, PayPal)
● Delivery providers (e.g. Royal Mail)
● Hosting and analytics providers
5. Data Retention
● Orders: 7 years
● Marketing: until withdrawn
● Enquiries: up to 2 years
6. Your Rights
You have the right to:
● Access your data
● Correct inaccuracies
● Request deletion
● Object to processing
You may complain to the UK ICO.
7. Cookies
See our Cookie Policy.
8. Security
We use encryption, secure payments, and access control