Returns & Refunds Policy

Returns Window

● 14 days to notify

● 14 days to return

Eligibility

Items must be:

● Unworn

● In original packaging

Non-Returnable

● Custom jewellery

● Earrings (if applicable)

Faulty Items

● Full refund within 30 days

● Repair or replacement after

Refunds

● Processed within 14 days

● Returned to original payment method

Return Costs

Customer pays return postage unless item is faulty

Returns Contact:

returns@leonarastudio.co.uk

Cookie Policy

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Marketing – used for advertising (if applicable)

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Return & Refund