Returns & Refunds Policy
Returns Window
● 14 days to notify
● 14 days to return
Eligibility
Items must be:
● Unworn
● In original packaging
Non-Returnable
● Custom jewellery
● Earrings (if applicable)
Faulty Items
● Full refund within 30 days
● Repair or replacement after
Refunds
● Processed within 14 days
● Returned to original payment method
Return Costs
Customer pays return postage unless item is faulty
Returns Contact:
returns@leonarastudio.co.uk
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